General Musing

blaze your trail

Posts Tagged ‘fail

Will following checklists make your company good at anything?

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Will following checklists make your company good at anything?

The main problem is that most people don’t realize that they are incompetent at performing the task they set themselves, so they grasp at every straw that comes along such as these kind of checklists rather than taking the methodical approach of setting clearly defined goals with achievable metrics.

They think they are learning by doing. Learning by doing is all well and good when you can prove that your actions and the results have a relationship…

Denis Labelle
Main reasons a social initiative falls flat on its face:

  • Poorly-defined (or no) success metrics or goals
  • Hiring a “professional” social community manager??and/or
  • Hiring a professional expert to be your company???s voice
  • Lack of executive participation
  • Viewing social as a marketing silo
  • Looking at social as a one-way, “push” messaging model
  • Pushing product or service incessantly
  • Having nothing valuable to say
  • Inconsistent level of activity
  • Implementing a “one size fits none” strategy
10 Reasons Your Social Marketing Initiative Will Fail

A 2012 study by the Social Media Examiner found that 83% of marketers said social media is important to their businesses. These folks have almost all initiated social marketing initiatives to connect …

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Written by Daniël W. Crompton (webhat)

December 20, 2012 at 7:01 pm

Posted in business, risk

Tagged with ,

Flailing Gracefully

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Flailing Gracefully
Once the issues are fixed you might be able to use the information that I am sharing below.

I’ve discussed this many times before, one of the important things to do when you create something new and release it to the public is to fail gracefully. Robustness is not only in ensuring that your system is accessible, it’s also ensuring that users are not forced to see Blue Screens of Death, 404 pages or ugly backtraces.

The other side of the coin is an issue I struggle with, I am told that it is sometimes not clear that an error occurred in my software. For example a sidebar widget might just not appear, which is not always appropriate.

The fail whale is preferable to the issue the +NOD3x guys have.

UPDATE: Their issue is being resolved, and we now have a friendly Don’t Panic message… 🙂
Jeff Jockisch
NOD3x  – Weird name, great analysis tool

Below is my G+ network visualized.

But you can also search for terms to see who is talking about what!

And it links in CircleCount profile info.

Access it here:

Here is more about the tool:

cc/ NOD3x CircleCount Lee Smallwood 

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Written by Daniël W. Crompton (webhat)

July 17, 2012 at 7:12 pm

Posted in Uncategorized

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Dealing with Software Vendor Failure for Vendors #risk

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I have a confession, I am a former software vendor, I’ve worked for software vendors as a consultant, and I’ve been guilt of delivering a solution which didn’t work as advertised. This is sadly an all too common occurrence which can be due to many things which I will not be discussing here. Here I will identify some of the common pitfalls that all vendors face, and what can be done to reduce and mitigate the risks these pose.

There are a number of pitfalls that a vendor can fall into when addressing the issue or the customer, Groopman calls[1] these the 3 A’s: Read the rest of this entry »

Written by Daniël W. Crompton (webhat)

January 20, 2012 at 10:29 pm

Posted in business, programming, risk

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On Failing Gracefully #security #risk

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Failing gracefully is one of the most important things, whether it is your responsibility or not ultimately customers believe it is your responsibility to perform in extraordinarily difficult situations. Some companies forget this and force their view and ideas of the world on their customers, that’s one of the quickest ways to turn customers into ex-customers.

I was inspired when I was at a customer site checking my Google Reader and selected Little Gamers, which is considered profanity according to the content filter, and received the message below. I could see the item in Google Reader when I used https rather than http to access Google Reader, although the cartoon was obviously blocked due to the content filter.

This is a fine example of failing gracefully.

Image source: Jason Coleman

Written by Daniël W. Crompton (webhat)

February 15, 2011 at 9:25 am

Posted in business, risk, security

Tagged with , , ,

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