Value of a Tweet in Understanding Customer Needs

Value of a Tweet in Understanding Customer Needs Many of us value what we say a little too highly. And the businesses mining – trolling – Social Media for business opportunities are valuing what we say a little too highly. We fill our streams with vapid content, that can be used to garner sentiment. However it will not pay the rent. by Hutch Carpenter Tweets Offer Little Value in Understanding Customer Needs Social media. A rich source of insight and opportunity for companies. Why, it’s an article of faith that customers are talking…on their terms…where they want. So get out there and… View or comment on Daniël Crompton’s post »

6 Months of Security Links #2011

I’m a regular curator of daily links, and like to give overviews of my collection of curated links and posts. This is partly as there are some good sources and articles in here and as I am working on a research project which I started based on a number of books I read.

I’m sure you’ll find something interesting in the items below – there are some gems in the list – and I dare to hazard the guess you might learn something you wanted to know. 🙂